Scientific Article
UDC 316.334.2
DOI: 10.3792/3033-6015-2026-1-50-61
PUBLIC TRANSPORT SERVICE IN ULAANBAATAR:
ACCESS FACTORS AND THE CITIZENS’ ATTITUDES
Narantulgа Baatarjav – Ph.D, Associate Professor, Head of the Public Management at the Department National Academy of Governance under the Cabinet Secretariat of the Government of Mongolia (Ulaanbaatar, Mongolia). ORCID: 0009-0000-4093-8261. E-mail: narantulga@naog.gov.mn.
Ariunaa Erdenekhuyag – Ph.D, Associate Professor, Faculty Member of the Public Management at the Department National Academy of Governance under the Cabinet Secretariat of the Government of Mongolia (Ulaanbaatar, Mongolia). ORCID: 0009-0001-0771-9742. E-mail: ariunaa.e@naog.gov.mn.
Erdenechimeg Chogdon – Ph.D, Associate Professor, Faculty Member of the Public Management at the Department National Academy of Governance under the Cabinet Secretariat of the Government of Mongolia (Ulaanbaatar, Mongolia). ORCID: 0009-0007-2177-9390. E-mail: erdenechimeg.ch@naog.gov.mn.
The article focuses on the accessibility of the public transport system in Ulaanbaatar. The aim is to investigate access to public transport and the factors affecting it, as well as to explore pressing issues by considering public and expert opinions. The information base is the questionnaire of 445 respondents and face to face interview of 27 experts. Based on quantitative and qualitative data analysis, we provide recommendations for policymakers and service providers to develop public transport services in a more planned and citizen-friendly manner.
Keywords: urban development, public transport, access to services, equality, public opinion.
PUBLIC TRANSPORT IN ULAANBAATAR:
ACCESS FACTORS AND THE CITIZENS’ ATTITUDES
The article is devoted to assessing the accessibility of the public transport system in Ulaanbaatar and identifying the factors determining its level, as well as the residents’ attitudes towards public transport. The information base was a questionnaire survey of 445 respondents and interviews with 27 experts. Based on quantitative and qualitative analysis, recommendations were developed for government authorities and transport service operators, aimed at developing public transport on a more systematic and citizen-needs-oriented basis.
Keywords: urban development, public transport, accessibility to public transport, equality, public opinion.
For citation: Narantulgа B., Ariunaa E., Erdenechimeg Ch. Public Transport Service in Ulaanbaatar: Access Factors and the Citizens’ Attitudes // Eastern Azimuth: Economics, Sociology, Ethnology. – 2026. – No. 1(4). – Pp. 50–61. DOI: 10.3792/3033-6015-2026-1-50-61
